Updated 21st Feb 2024

 Cognosco Marketing helps it’s clients get in touch with, in the main, food and drink businesses in the UK, in order to develop their sales.

We collect information that helps put these food and drink businesses in contact with each other. Our objective is to only hold personal data where it is necessary for business to business interactions.

Our contact details

• Name: Cognosco Marketing Ltd (‘us’, ‘ourselves’)
• Registered Address: Cognosco House, Worplesdon Road, Guildford GU3 3RR
• Phone Number: 01428654741
• E-mail: office@cognoscomarketing.co.uk

The type of personal information we collect:

• Contacts names, business job title and areas of interest, business addresses, email addresses, phone numbers
• Facts and opinions relating to business proposals or transactions
• IP addresses of devices used to visit our website
• Information collected by cookies to enable our website to function correctly
• Recording of interactions with communications such as clicks on links in emails or other media

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you or your associates for one of the following reasons:

• To enable accurate targeting of business to business proposals and communications on behalf of ourselves and of our clients for whom we act to their offer products or services
• To support good customer relationships by recording notes from interactions and helping us manage subsequent interactions with you appropriately
• To enable website functionality

Alternative sources of information

We also receive personal information indirectly from the following sources:

• Lead Forensics provide insight into corporate owners of IP addresses which we can sometimes link back to specific people
• Trade Exhibition Organisers share contact details of visitors to trade shows
• Other publicly available sources of information

We use the information that you have given us in order to

• Develop business with the businesses represented by the contacts on behalf of ourselves and our clients
• We may share this information with our clients who are typically Food and Drink manufacturers and brand owners looking to develop their sales with particular types of business
• We will not knowingly share this information with other data providers or those who consolidate data from different sources in order to profile individuals as distinct from businesses or orghanisations

Lawful basis

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is that we have a Legitimate Interest.

How we store your personal information

Your personal data is stored on a proprietary database with secure password-protected access, on password protected email systems, password protected SharePoint sites and in password or bio-secure company phones.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access
  You have the right to ask us for copies of your personal information including contact details but not our notes and records of interactions with your business or organisation.
• Your right to rectification
  You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure
  You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing
  You have the right to ask us to restrict the processing of your personal information in certain circumstances. Notably, you can ask us to not send emails or post regarding specific clients of ours.
• Your right to object to processing
  You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability
  You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at office@cognoscomarketing.co.uk or at our registered office by post if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at office@cognoscomarketing.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk